Anybody who has been to college knows the importance of a reputation. But after college, the individual will move to a new city and the reputation will be forever forgotten. There is a significant difference on the internet. The internet remembers reputations and entrepreneurs are rewarded based on them.
Consumers Make Decisions Based On Reviews
People do research before making a major purchase. They want to know what previous customers had to say about a company or a product. Reputation Management plays a significant part in whether your customers will leave a review or not. If it’s not up to a decent standard, some people may refrain from buying your product or service off you because they don’t have any reviews to look at. It’s also important to remember that if a company has a bad reputation, it might send consumers to competitors. On the other hand, positive reviews have the opposite effect. 83% of consumers take reviews from friends and family seriously. 70% generally trust reviews that they read online.
Deflecting Smear Campaigns
If you do not establish your reputation, somebody else will. That somebody will probably not be very charitable. Large corporations know that emerging rivals will collapse under just a little pressure. A few negative articles could be very damaging. Typically, entrepreneurs develop their reputation with their websites and social media accounts. When consumers search for your company, they will find your website. The smear campaign will be effectively buried in the latter pages of the search engine. An online reputation management agency can usually help with this, as they will often combine SEO with reputation management to ensure that more positive feedback appears above negative feedback.