Social media marketing is progressively essential resource for organizations to get found by and connect with potential purchasers on the web. Facebook is a device for connecting individuals with everyone around them. What’s more, as with any social networking site, marketers have a chance to utilize Facebook to extend their […]
What Customer Services Can Learn from SEO : Analytics, Social Networking
By KEVIN GIBBONS at Search Engine Journal The principles guiding search engine optimisation are sound business goals for all areas of a company, including customer service. From showing off how local you are, to putting quality of calls above quantity, here’s what your customer services team can learn from SEO… […]
5 Reasons Google+ Is Not A Facebook Killer
By Dave Davies at Search Engine Watch For the past couple weeks, a select gathering of us (likely including many Search Engine Watch readers) have been playing with Google+. It’s an interesting social media experiment by Google, but it is likely to remain that. Another “almost ran” in the social media game; another […]