A blend of new technology developments as well as the established trends is causing 2013 to be an action-packed year for digital marketing. Here I have mentioned few themes, which I expect is going to dominate the attention of the marketers in 2013.
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Cross Device And Cross-Channel Measurement Is Turning Out To Be Dominant
Until now, online marketers measured the effectiveness of digital campaigns with a ‘last-click’ tactic. This worked wonders as most of the people were clicking on the advertisements and then buying it instantly. However, the increased rise of mobile phone usage and upswing of the marketing channels such as social media has triggered a major shift in purchase patterns of online customers. Firstly, customers are making research on products more than ever on different devices at varying points in sales cycle. Secondly, as the offline and online worlds are clouding with cell phones, customers are often trying to store reviews, locations, and information on their mobile phones. Last but not the least; social media is marketing through word-of-mouth, and this marketing platform has become vital as customers usually seek for recommendations before committing to purchase a service or a product.